APEX AUTO DETAILING HAWAII INC. – TERMS & CONDITIONS

Effective Date: December 2025

Apex Auto Detailing Hawaii Inc.
Lahaina, Hawaii
United States

(“Company,” “Shop,” “we,” “us,” or “our”)

These Terms & Conditions (“Agreement”) govern all automotive detailing, restoration, cleaning, and related services provided by Apex Auto Detailing Hawaii Inc. to any customer (“Customer,” “you,” or “your”).

By scheduling services, authorizing work, signing an invoice, dropping off a vehicle, or accepting completed services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

1. AUTHORIZATION TO PERFORM SERVICES

Customer authorizes Apex Auto Detailing Hawaii Inc. to perform automotive services on the vehicle(s) identified, which may include, but are not limited to:

• Hand wash and rinse

• Exterior soap wash

• Interior vacuuming

• Interior wipe-down and surface cleaning

• Tire and wheel cleaning

• Window and glass cleaning

• Interior and exterior detailing

• Ceramic coating application

• Paint enhancement and paint correction

• Cosmetic restoration, cleaning, and maintenance services

Customer understands that services are cosmetic and maintenance-based only and do not repair mechanical, electrical, or structural issues unless expressly agreed in writing.

2. NO WARRANTY / NO GUARANTEE OF RESULTS

Apex Auto Detailing Hawaii Inc. provides no warranties, express or implied, on standard wash, detailing, ceramic coating, paint correction, or restoration services unless separately provided in writing.

We do not guarantee:

• Complete stain removal

• Odor, oil, or grease removal

• Scratch or swirl removal

• Paint correction perfection

• Full defect elimination

• “Like-new” or factory-new results

Results vary based on vehicle condition, materials, age, paint quality, prior damage, and environmental exposure.

3. PRE-EXISTING CONDITIONS

Customer acknowledges that vehicles may have pre-existing conditions, including but not limited to:

• Scratches, dents, chips, fading, oxidation, rust

• Worn paint, peeling clear coat, cracked trim

• Interior wear, stains, tears, or odors

Apex Auto Detailing Hawaii Inc. is not responsible for pre-existing damage or deterioration revealed during or after cleaning or restoration.

4. INTERIOR CLEANING & PERSONAL PROPERTY

Customer is solely responsible for removing all personal items and valuables prior to service.

Apex Auto Detailing Hawaii Inc. is not responsible for:

• Lost, stolen, or damaged personal property

• Cash, electronics, documents, or valuables

We are not liable for damage to fragile, loose, aftermarket, improperly installed, or deteriorated interior components.

5. FINAL INSPECTION & ACCEPTANCE

Customer agrees that final inspection occurs at vehicle pickup.

Once the vehicle leaves the premises or is driven off the lot, all services are deemed:

• Completed

• Accepted

• Free and clear of discrepancies

No claims, complaints, or disputes will be accepted after departure.

6. PAYMENT TERMS

• Payment is due in full upon completion of services

• No refunds will be issued after services are completed

• Vehicles may be withheld under a mechanic’s lien until payment is received, as permitted by Hawaii law

Force majeure events or delays do not relieve Customer of payment obligations for services rendered.

7. STORAGE, LATE PICKUP & FEES

• Same-day pickup is expected unless otherwise agreed

• Overnight or late pickup may incur storage fees

• Vehicles left beyond agreed pickup time may be moved, stored, or secured at Customer’s expense

8. LIMITATION OF LIABILITY (HAWAII LAW)

To the maximum extent permitted by Hawaii law:

• Apex Auto Detailing Hawaii Inc. shall not be liable for indirect, incidental, special, or consequential damages

• We are not responsible for loss of use, diminished value, or cosmetic imperfections

• Total liability, if any, shall not exceed the amount paid for the specific service performed

9. RELEASE & INDEMNIFICATION

Customer agrees to release, indemnify, defend, and hold harmless Apex Auto Detailing Hawaii Inc., its owners, employees, and agents from any claims, losses, damages, or expenses arising from:

• Vehicle condition

• Services performed at Customer’s request

• Pre-existing defects or deterioration

• Third-party claims related to the vehicle

Customer assumes all risk associated with vehicle condition and use.

10. NO FRAUD OR MISREPRESENTATION

Apex Auto Detailing Hawaii Inc. does not engage in fraud, deception, or misrepresentation.

Customer acknowledges that:

• Services and limitations have been clearly explained

• No guarantees or promises beyond this Agreement were made

• No reliance was placed on verbal statements inconsistent with these Terms

Customer agrees that dissatisfaction with results does not constitute fraud or misrepresentation.

11. FORCE MAJEURE

Apex Auto Detailing Hawaii Inc. shall not be liable for delays or failure to perform services due to events beyond reasonable control, including but not limited to acts of God, weather, power outages, equipment failure, supply shortages, or governmental actions.

12. GOVERNING LAW & VENUE

This Agreement shall be governed by and construed in accordance with the laws of the State of Hawaii.

Exclusive venue for any dispute shall be the courts of the State of Hawaii, County of Maui.

13. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements.

No oral statements, estimates, or prior communications modify this Agreement.

14. SEVERABILITY

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.

15. ACCEPTANCE

By scheduling service, signing an invoice, dropping off a vehicle, or allowing work to be performed, Customer confirms acceptance of these Terms & Conditions in full.

SMS TERMS & CONDITIONS

You can cancel the SMS service at any time. Just text “STOP” to (808) 400-8695. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply opt in again and we will resume sending SMS messages to you.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly through our website at:

https://apexdetailinghi.com/
Phone: (808) 400-8695

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text or data plan, please contact your wireless provider.

If you have any questions regarding privacy, please review our Privacy Policy available on our website.

SMS Messaging

By providing your mobile number and opting in, you agree to receive SMS messages from Apex Auto Detailing Hawaii Inc. Message types may include appointment confirmations, scheduling updates, service reminders, customer support communications, and occasional promotional or service-related messages.

Message frequency may vary depending on user interaction and service needs.

Age Requirement

By using this website and opting into SMS communications, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.