Privacy Policy
Privacy Policy – Apex Auto Detailing Hawaii Inc.
Effective Date: [Dec, 2025]
1. Introduction
Apex Auto Detailing Hawaii Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book services, or communicate with us by phone, SMS, or email.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you:
Book an appointment online, by phone, or in person
Subscribe to updates, offers, or service reminders
Contact us via phone, SMS, or email
This information may include:
Full name
Phone number
Email address
Vehicle details (make, model, year)
Payment or billing details (processed securely via third-party providers)
We may also collect limited technical data such as browser type, IP address, and device information when you use our website.
3. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Provide service updates and reminders
Send promotional offers (if you have opted in)
Respond to your messages and support requests
Improve our services and customer experience
All SMS communications comply with A2P 10DLC and carrier guidelines.
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Tracking Technologies
Our website may use cookies, pixels, or similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts. These technologies may collect non-personal information such as browser type, device information, pages visited, and time spent on the site.
Users may choose to disable cookies through their browser settings. Disabling cookies may affect certain features or functionality of the website.
4. SMS & Email Communications
By providing your phone number, you consent to receive text messages from Apex Auto Detailing Hawaii Inc. regarding your appointments, reminders, and special offers.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP, or request assistance by replying HELP.
We will never sell, rent, or share your phone number or email address with unaffiliated third parties for marketing purposes.
5. Data Security
We maintain appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is processed securely through PCI-compliant systems and is never stored on our servers.
6. Data Retention
We retain customer data only as long as necessary to provide services, meet legal obligations, or resolve disputes. When data is no longer required, it is securely deleted.
7. Sharing of Information
We may share limited information with trusted service providers who assist in operations such as:
Payment processing
Appointment scheduling
SMS and email communications
All third parties are required to maintain confidentiality and use data solely for the purposes specified by Apex Auto Detailing Hawaii Inc.
8. Your Rights
You may:
Request access to the information we hold about you
Request corrections or deletion of your data
Withdraw consent to marketing messages at any time
To exercise these rights, please contact us using the information below.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Apex Auto Detailing Hawaii Inc.
Phone: +1 (808) 400-8695
Website: https://apexdetailinghi.com/
